Terms and Conditions
Booking & Payment Terms
Payments for any lessons or events offered by Next Stage Swimming must be made at the time of booking.
Booking is not confirmed until payment has been received.
Payments can be made via our website, bank transfers or cash.
If a lesson or event must be cancelled due to unforeseen circumstances, Next Stage Swimming will aim reschedule rather than refund.
Swimmers should be ready five minutes before the scheduled start of the session.
Next Stage Swimming must be made aware of any relevant medical conditions prior to the start of the first session.
Next Stage Swimming does not take responsibility for swimmers before the session has started or after the session has finished.
Next Stage Swimming reserves the right to remove swimmers from a session because of disruptive behaviour or due to health and safety concerns.
Next Stage Swimming reserves the right to use an alternative coach of an appropriate experience level if the regular coach is unable to attend.
Swimmers should attend sessions with the appropriate equipment.
Swimmers and parents must comply with the specific venues health and safety rules.
Next Stage Swimming accepts no liability for loss, theft or damage to personal belongings.
Instructors may use mobile devices to track attendance and to complete swimmers assessment notes.
Parents/guardians are welcome to spectate the lesson but are respectfully asked to avoid distracting the session by speaking to their child.
By visiting, registering or placing an order via our booking portal, you consent to the collection, use and transfer of your information under the terms of this policy.
Information that we may collect from you
When you visit, register or order products or services on you may be asked to provide certain information about yourself, including your name and contact details.
Some of the information you provide to us may be considered sensitive personal data as defined by the Data Protection Act 1998. Sensitive personal data will only be processed following your explicit consent.
Use of your information
Your information will enable us to provide you with the services you have requested. It will allow us to contact you, where necessary, concerning your orders.
We will also use and analyze the information we collect so that we can administer, support, improve and develop the services we provide you.
We might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
Disclosure of your information
Personal data will only be used by Next Stage Swimming LTD. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Security and data retention
We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We will retain your personal data for as long as is necessary for the required service to be provided to you. All retained personal data is subject to the controls of our data protection policy and will be securely disposed of when it is considered to be of no further use.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us by email at email@example.com.
All comments, queries and requests relating to our use of your information are welcomed and can be made via the contact form below.